Information

Thank you for shopping at Fatboys Catering.

If you’re not entirely satisfied we are here to help.

Returns

You have 14 calendar days to return an item from the date you receive it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Sale, promotional or special offer items are not eligible for return. Your item needs to have the receipt or proof of purchase. If you wish to return an item, please email returns@fatboyscatering.co.uk with details. If your item is eligible for return we will send you details of how to return your item. Please note that your return may be subject to a 20% restocking charge.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your credit card.

Carriage

You will be responsible for paying for you own carriage costs for returning your item. Carriage costs are non-refundable.